Privacy & Cookie Policy

This website is operated by Nikhitaa's Global Trading FZCO, trading as NIKHI GROUP, P.O. Box 127652, IFZA Business Park, Dubai Silicon Oasis, Dubai, United Arab Emirates. We are responsible for the personal data described in this policy. Contact: sales@nikhigroup.com.

• Enquiry and quote forms: your name, email, phone (optional), company, country, area of interest, message, and for rig quotes the rig, work type, hole diameter, depth, site location, duration and start date you enter.
• With each form we also record the page and language you used and how you reached the site (for example a search engine or campaign link).
• If you contact us by WhatsApp, phone or email, we receive the details you send through those services.
• Our hosting provider records technical data such as IP address and browser type in server logs to deliver and secure the site.

We use your data to answer your enquiry, prepare quotations and rental agreements, follow up on a business relationship you started, and keep the website secure. Our legal basis is taking steps at your request before entering into a contract, and our legitimate interest in running our business. We do not sell your personal data.

Form submissions are stored in Google Firebase (Google Cloud), which hosts this website, and are accessible only to authorised NIKHI GROUP staff who handle sales and customer relationships. Google may process data outside your country under its own safeguards. Data you send by WhatsApp is also processed by WhatsApp (Meta).

We keep enquiry data for as long as needed to answer it and manage any resulting business relationship, and for the periods required by law for commercial records. We delete or anonymise data we no longer need.

The site works without advertising or analytics cookies. If we switch on analytics (Google Analytics) or advertising tags (Meta, LinkedIn), they load only after you click “Accept” on the cookie banner, and you can refuse. Your choice is stored in your browser; clear your browser storage to change it.

Depending on where you live, you can ask to access, correct or delete your personal data, object to or restrict its use, and withdraw consent at any time. Email sales@nikhigroup.com and we will respond as required by the applicable data protection law. You may also complain to your local data protection authority.

We may update this policy. The date at the top shows the latest version.